Running a five-star retreat like The Vineyard requires excellence and dedication. Marwan Hemchaoui, General Manager, gives a little insight into what this operation entails and why wine is so important to us.
We have around 140 staff working at The Vineyard – that’s three staff to every guest so that we can provide the best possible service to each and every one. We pride ourselves on offering award-winning or world-class service in each category (whether food, wine, spa or accommodation) and for this we require excellent, positive and experienced teams.
We have an absolutely fantastic team at the hotel, all of whom are very passionate about the service they provide and whom are proud to work here. Truly, working well together is like an art and all of them – in each facility of food, wine, service, the spa and our room – dance together well!
Of course we are very passionate about wine at this hotel, our heritage being steeped in the vines of California. Not many people know that we also grow grapes in Sonoma county – Peter Michael Winery was set up by our owner Sir Peter Michael – and the ethos of the Californian lifestyle is in everything we do.
With that, I often get asked what my favourite wine is. With so many good wines available, I find it a difficult question to answer. It depends on the time of day, if with food, and the season. It is a pleasure to sample a new producer, grape or style, because I think winemaking is a real art with many creations to enjoy. I am especially fond of L’Esprit Des Pavots from Peter Michael Winery. But, to me, wine is a socialising thing and I believe that the company and atmosphere truly make a good wine great.